Every feature your shop needs, nothing you don't

ShopMind replaces your job board, invoicing software, parts tracker, and customer communication tools — with AI built into every step.

Job Management

Run every repair from intake to completion without switching tabs.

Kanban board with drag-and-drop workflow
Assign jobs to specific mechanics
Track status in real time: Approved → In Progress → Complete
Multi-vehicle job support
Job templates for common repairs
Internal notes and customer-facing notes
Labor time tracking per job
OBD-II code lookup and repair guides

Smart Invoicing

Get paid faster with professional invoices and online payments.

One-click invoice generation from job
Automatic sequential invoice numbering per shop
Custom line items: labor, parts, fees
Tax calculation with configurable rates
Online payment links via Stripe
Payment history tracking
Partial payment and payment plan support
Branded PDF invoices
Email and SMS invoice delivery
Invoice adjustment and credit notes

Parts & Inventory

Always know what you have on the shelf and what to reorder.

Real-time stock level tracking
Low-stock alerts and reorder points
Part usage events linked to jobs
Atomic stock deductions (no overselling)
Preferred supplier tracking
Parts catalog with SKU and cost
Part usage history per vehicle
Inventory valuation reporting

Digital Inspections

Show customers exactly what you found — before they ask.

Multi-point vehicle inspection forms
Photo capture for each inspection item
Green / yellow / red condition ratings
Shareable customer inspection links
Customer approval workflow
Inspection history per vehicle
Upsell recommendations from inspection
Branded inspection report PDF

AI Tools

The first shop management platform with AI built into every workflow.

AI estimate generation from job description
SMS reply draft suggestions
Predictive maintenance recommendations
Max AI assistant — in-app chat with shop context
Maintenance reminder copy generation
Customer communication tone suggestions
AI available on Pro plan and above

Employee Management

Manage your whole team without separate HR software.

Built-in time clock (clock in / clock out)
Shift scheduling calendar
Payroll calculation reports
Mechanic performance metrics
Certifications tracking and expiry alerts
Role-based access: owner, service advisor, mechanic
Team invites via email

Customer & Vehicle CRM

Build relationships that bring customers back year after year.

Full customer profiles with contact info
Linked vehicle history per customer
Job, invoice, and service history
Vehicle recall tracking via NHTSA
Loyalty program and rewards
SMS opt-in / opt-out management
Customer portal for invoice viewing and payment

Scheduling & Appointments

Keep the bay full with a scheduling system customers can use themselves.

Service bay scheduling with capacity rules
Week, day, and month calendar views
Online booking link for customers
Automated appointment reminders
Job assignment from appointment
Mechanic schedule view

Two-Way SMS

Talk to customers the way they actually want to communicate.

Dedicated shop phone number via Twilio
Inbound and outbound SMS inbox
AI-drafted reply suggestions
SMS templates for common messages
STOP / opt-out compliance built in
Google review request automation
Review request delay and scheduling

Platform & Security

Enterprise-grade infrastructure for shops of every size.

Complete data isolation per shop (row-level security)
SOC 2-ready infrastructure via Supabase
Bank-level encryption at rest and in transit
Role-based access control
Audit log for all actions
REST API + webhooks (Enterprise)
White label branding (Enterprise)
Custom app domain (Enterprise)
Multi-location organization dashboard (Enterprise Plus)

More coming soon

We ship new features every week. Here's what's on the roadmap.

QuickBooks Sync

Automatic two-way sync with your accounting software.

Multi-Location

Manage multiple shops from a single organization dashboard.

Fleet Accounts

Net-30 billing, fleet discounts, and bulk reporting.

Parts Ordering

Order directly from your preferred suppliers without leaving ShopMind.

Customer Portal

A branded portal where customers can view history, approve jobs, and pay.

AI Voice Calls

Automated AI phone follow-up for estimates and service reminders.

Ready to see it in action?

Start your free 30-day trial. No credit card required.