Every feature your shop needs, nothing you don't

ShopMind replaces your job board, invoicing software, parts tracker, and customer communication tools — with AI built into every step.

Job Management

Run every repair from intake to completion without switching tabs.

Most shops still track jobs on a whiteboard or in their head. ShopMind gives every vehicle its own card that moves through your workflow automatically — so nothing falls through the cracks.

Kanban board with drag-and-drop workflow
Assign jobs to specific mechanics
Track status in real time: Approved → In Progress → Complete
Multi-vehicle job support
Job templates for common repairs
Internal notes and customer-facing notes
Labor time tracking per job
OBD-II code lookup and repair guides

Smart Invoicing

Get paid faster with professional invoices and online payments.

Chasing payments is the worst part of running a shop. ShopMind turns a finished job into a professional invoice in one click and lets customers pay online — so you get paid the same day instead of waiting on a check.

One-click invoice generation from job
Automatic sequential invoice numbering per shop
Custom line items: labor, parts, fees
Tax calculation with configurable rates
Online payment links via Stripe
Payment history tracking
Partial payment and payment plan support
Branded PDF invoices
Email and SMS invoice delivery
Invoice adjustment and credit notes

Parts & Inventory

Always know what you have on the shelf and what to reorder.

Running out of a common part mid-job means a stalled bay and a second trip to the supplier. ShopMind tracks every part as it's used and warns you before stock runs low, so the shelf is never a surprise.

Real-time stock level tracking
Low-stock alerts and reorder points
Part usage events linked to jobs
Atomic stock deductions (no overselling)
Preferred supplier tracking
Parts catalog with SKU and cost
Part usage history per vehicle
Inventory valuation reporting

Digital Inspections

Show customers exactly what you found — before they ask.

Customers approve more work when they can actually see the problem. ShopMind lets you snap photos during the inspection and send a clear, shareable report — so 'trust me, it needs it' becomes 'here's the photo.'

Multi-point vehicle inspection forms
Photo capture for each inspection item
Green / yellow / red condition ratings
Shareable customer inspection links
Customer approval workflow
Inspection history per vehicle
Upsell recommendations from inspection
Branded inspection report PDF
Pro plan & above

AI Tools

The first shop management platform with AI built into every workflow.

Writing estimates and replying to customers eats the time you'd rather spend turning wrenches. ShopMind's AI drafts both using your shop's own history — you just review and send.

AI estimate generation from job description
SMS reply draft suggestions
Predictive maintenance recommendations
Max AI assistant — in-app chat with shop context
Maintenance reminder copy generation
Customer communication tone suggestions

Employee Management

Manage your whole team without separate HR software.

Time sheets, schedules, and payroll usually live in a separate app or a paper binder. ShopMind keeps your whole team — hours, shifts, and pay — in the same place you run the shop.

Built-in time clock (clock in / clock out)
Shift scheduling calendar
Payroll calculation reports
Mechanic performance metrics
Certifications tracking and expiry alerts
Role-based access: owner, service advisor, mechanic
Team invites via email

Customer & Vehicle CRM

Build relationships that bring customers back year after year.

The easiest sale is a customer you already have. ShopMind remembers every customer, vehicle, and past repair, so follow-up and repeat work happen on purpose instead of by luck.

Full customer profiles with contact info
Linked vehicle history per customer
Job, invoice, and service history
Vehicle recall tracking via NHTSA
Loyalty program and rewards
SMS opt-in / opt-out management
Customer portal for invoice viewing and payment

Scheduling & Appointments

Keep the bay full with a scheduling system customers can use themselves.

An empty bay is lost money, and phone tag fills it slowly. ShopMind lets customers book online and keeps your calendar and mechanics in sync — so the day plans itself.

Service bay scheduling with capacity rules
Week, day, and month calendar views
Online booking link for customers
Automated appointment reminders
Job assignment from appointment
Mechanic schedule view

Two-Way SMS

Talk to customers the way they actually want to communicate.

Customers let calls go to voicemail but answer texts in minutes. ShopMind gives your shop a real number for two-way texting — approvals, updates, and review requests — right where customers actually reply.

Dedicated shop phone number via Twilio
Inbound and outbound SMS inbox
AI-drafted reply suggestions
SMS templates for common messages
STOP / opt-out compliance built in
Google review request automation
Review request delay and scheduling

Platform & Security

Enterprise-grade infrastructure for shops of every size.

Your shop's data, and your customers', shouldn't be an afterthought. ShopMind keeps every shop's data fully isolated and encrypted, with the access controls and audit trail a real business needs.

Complete data isolation per shop (row-level security)
SOC 2-ready infrastructure via Supabase
Bank-level encryption at rest and in transit
Role-based access control
Audit log for all actions
REST API + webhooks (Enterprise)
White label branding (Enterprise)
Custom app domain (Enterprise)
Multi-location organization dashboard (Enterprise Plus)

More coming soon

We ship new features every week. Here's what's on the roadmap.

QuickBooks Sync

Automatic two-way sync with your accounting software.

Multi-Location

Manage multiple shops from a single organization dashboard.

Fleet Accounts

Net-30 billing, fleet discounts, and bulk reporting.

Parts Ordering

Order directly from your preferred suppliers without leaving ShopMind.

Customer Portal

A branded portal where customers can view history, approve jobs, and pay.

AI Voice Calls

Automated AI phone follow-up for estimates and service reminders.

Ready to see it in action?

Start your free 14-day trial. No credit card required.